NCMH Services

If You Need Help 
With A Problem

803.405.7145 or
Roberto Torres
Director, Process Improvement
803.405.7164. 

If You Have an 
Unresolved Problem

Call The Joint Commission
800.994.6610 

Email The Joint Commission
complaint@jointcommission.org 

Fax The Joint Commission
630.792.5636 

Mail The Joint Commission
Office of Quality Monitoring 
JCAHO 
One Renaissance Blvd. 
Oakbrook Terrace, IL 60181 

Newberry County Memorial Hospital is accredited by the Joint Commission

Newberry County Memorial Hospital is fully accredited by the Joint Commission for the Accreditation of Healthcare Organizations (JCAHO). Our last survey was in 2009. Consistent with JCAHO's new approach to surveying, the survey was unannounced. We work for continuous readiness for JCAHO's survey and are expecting to be surveyed in 2011. 

Newberry County Memorial Hospital and the Joint Commission are interested in your concerns or problems at all times. If you have any problems, the Joint Commission encourages you to call the hospital at 803.405.7145. We are committed to working out any concerns or problems that you may have.

Newberry County Memorial Hospital Earns Joint Commission Accreditation

During an official survey visit, Newberry County Memorial Hospital (NCMH) demonstrated compliance with The Joint Commission's national standards for health care quality and safety and earned The Joint Commission's Gold Seal of Approval®. The official survey visit was an intense three days. “Most of the clinical processes at the hospital were under a microscope, but the staff was ready.” 

We are very pleased that we have received full accreditation from the Joint Commission (formerly known as JCAHO). It speaks well of our staff, our physicians and our attention to the safety and care of our patients. Each time we go through the survey (approximately every three years), we learn how well we are doing as a hospital, and we learn ways in which we can improve. Staying prepared for the Joint Commission at all times keeps each of us focused on the highest standards of patient care and safety, as well as community service. 

A quote from the Joint Commission website sums up why NCMH thinks Joint Commission accreditation is important. “Accreditation is viewed as a statement of quality. It says to the public that this hospital is a good place to receive care. Accreditation also has value in stimulating error reduction and efficiency,” Herbert Pardes, MD, president and CEO New York Presbyterian Hospital. 

Joe Trainor, NCMH Board chairman, agrees: “Joint Commission accreditation is proof of our hospital’s commitment to provide quality care on an ongoing basis. I was very proud and impressed with our staff and their commitment to excellence.” 

Founded in 1951, The Joint Commission is dedicated to continuously improving the safety and quality of the nation's health care through voluntary accreditation.